Springhill Suites By Marriott Waterford / Mystic, New London (CT) - Deals & Reviews

Convenient access to local attractions, spacious suites with kitchenette facilities, good distance from busy roadways

Housekeeping needs significant improvement!!! Arriving to a dusty room with moldy shower curtains is not ideal. The outdated and worn furnishings make for a less-than-comfortable stay!!!

Professional staff provided attentive service.

Our stay was infuriating due to the unclean facilities. The breakfast area was a disaster with overflowing garbage cans, creating a horrible first impression. Additionally, we were left with a very uncomfortable mattress that made it impossible to get a good night's sleep. Overall, it felt like nobody cared about maintaining the property or the comfort of the guests.

The One-Bedroom Queen Suite with Two Queen Beds was impressively spacious, offering a serene view of a quiet backyard filled with nature. Breakfast included a variety of options, and having fresh blueberries was a delightful surprise. The staff made us feel welcome, creating a homely atmosphere, but the breakfast during weekdays could use more hot items.

Lemonade Station to the Rescue

The lemonade station was a delightful surprise during our stay! It was refreshing after a long day out. The front desk staff were consistently friendly and helpful.

The room, while spacious, had some issues with cleanliness. we noticed dust on the furniture and the air conditioning could have worked better for summer heat.

great base for exploring parks and historic sites

I loved staying here because the staff were super helpful with local recommendations and the king suite was spacious enough for me to relax after long walks to nearby landmarks like the United States Coast Guard Museum and the beautiful Nathan Hale Schoolhouse, making it an ideal spot for my weekend adventure.

I loved how spacious and comfy my room was! The king suite had plenty of space for relaxing, although the bathroom could use some updating. Overall, a pleasant stay! 😊

i recently stayed at springhill suites and was pleasantly surprised by my experience. the staff was super helpful during check-in, and my room was spacious and comfortable, giving me a nice place to relax. the breakfast spread was impressive with plenty of fresh options to choose from, which really exceeded my expectations.

the air conditioning seemed inadequate.

I came for a weekend getaway and found everything to be satisfactory. I appreciated the spacious room with a small kitchenette. The free breakfast had various fresh options, which was nice. Overall, the location was convenient for my plans.

The bathroom did not have a vent. A small issue, but it was noticeable during my stay.

would definitely go again

The one-bedroom suite felt spacious with a kitchenette, microwave, and refrigerator. Super comfy bedding and clean rooms helped me relax. Breakfast had fresh blueberries and various options. The indoor pool was clean too! The hotel is right by a shopping plaza, very convenient for snacks and essentials.

Great family trip!

Matt at the front desk was super friendly. The outdoor dining area was a nice touch, and we loved the fresh blueberries at breakfast. However, the hallways smelled a bit off, and our room had some stains, which was a bummer.

Had a fantastic time with my friends! The One-Bedroom King Suite was spacious with a cozy kitchen. We enjoyed our stay 23 minutes from the casino and loved exploring shops nearby. Breakfast was fresh and had great choices. Would definitely recommend this place for a fun group getaway!

However, there was some noise from renovations during our stay, which could be disturbing for light sleepers.

Great location near casinos. air conditioning struggled to keep room cool.